MIIRELLE INDUSTRIAL CO., LTD Terms of Service

I. Scope of Services

1. The services we provide include, but are not limited to: official website product display, online order submission and payment, product delivery, return and exchange services, order consultation and after-sales support, etc. Our services are available to natural persons, legal persons, and other organizations that meet the legal purchasing qualifications (hereinafter collectively referred to as "Users").
2. We reserve the right to adjust, add, or terminate certain service content as needed for business development. Such adjustments will be announced on our official website miirelleind.com and will take effect from the date of announcement. Your continued use of our services constitutes acceptance of the adjusted terms of service.

II. User Rights and Obligations

(I) User Rights

1. The right to browse our official website independently, learn about product details, and choose to purchase products independently;
2. The right to enjoy corresponding return and exchange, logistics tracking, and after-sales support services in accordance with our return and exchange policy and shipping policy;
3. The right to make suggestions and complaints regarding our product quality and service level. We will promptly verify and provide feedback on the processing results;
4. The right to legally use the various services we provide, provided that they comply with these terms and relevant laws and regulations.

(II) User Obligations

1. When using our services, users must comply with the relevant laws and regulations of the People's Republic of China and the United Kingdom, these Terms and Conditions, and other rules we publish (such as return and exchange policies, shipping policies, etc.). Users must not engage in any illegal, irregular, or actions that harm our or any third party's rights.
2. When registering or using the services, users must provide true, accurate, and complete personal information (such as name, email address, contact number, shipping address, etc.). If information changes, users must update it promptly. Users shall bear all losses resulting from inaccurate or incomplete information.
3. When purchasing goods, users should carefully check the product information (such as style, size, color, price, etc.) and submit the order only after confirming that it is correct. Once the order is submitted, it is considered that you have confirmed the product information. Users shall bear all losses resulting from their own incorrect selections.
4. Users should properly safeguard their account information (if any) and must not lend, rent, or disclose it to any third party. Users shall bear all losses resulting from their own improper safekeeping, including account theft or information leakage.
5. Upon receiving the goods, please check the package and goods promptly according to the shipping policy and delivery instructions. If any discrepancies are found, please contact us immediately for handling. Any losses resulting from failure to report within the stipulated time will be borne by the user.
6. Users are prohibited from maliciously defaming or slandering our brand image, product quality, or service level. They are also prohibited from maliciously placing orders, refusing to accept goods, or forging documents to fraudulently obtain returns, exchanges, or compensation. Otherwise, we reserve the right to refuse service, cancel orders, and pursue relevant legal responsibilities against the user.

III. Our Rights and Obligations

(I) Our Rights

1. We have the right to provide product sales and related services in accordance with these Terms and Conditions and related rules, and the right to handle user violations (such as refusing service, canceling orders, pursuing liability, etc.);
2. We have the right to adjust product prices, styles, and inventory information based on market changes and product inventory status. Adjustments will be published on the official website, without prior notice obligation;
3. In the event of service disruptions due to force majeure (such as earthquakes, typhoons, war, logistics control, policy adjustments, etc.) or third-party service failures (such as payment platform or logistics company malfunctions), we have the right to suspend or terminate related services without liability for compensation, but shall promptly notify users;
4. We have the right to modify and improve these Terms and Conditions. Modifications will be published on the official website and will take effect after the public notice period. If users do not accept the modified terms and conditions, they may stop using our services.

(II) Our Obligations

1. To provide users with true and accurate product information (such as style, size, material, price, etc.) in accordance with these terms and related rules, and not to conceal or fabricate product information;
2. To ensure that the men's clothing sold meets relevant UK quality standards and is free from counterfeit, substandard, or inferior products. If there are quality problems with the goods, we will provide users with corresponding services in accordance with the return and exchange policy;
3. To process user orders and arrange delivery in a timely manner in accordance with transportation policies, and provide logistics tracking services to ensure the safe and timely delivery of goods;
4. To properly safeguard the personal information provided by users, and not to disclose, sell, or rent it to third parties (unless otherwise stipulated by laws and regulations), and to take reasonable measures to protect user information security;
5. To provide users with convenient consultation and after-sales support services, respond promptly to user inquiries, complaints, and suggestions, and verify and handle related issues within the agreed time;
6. To strictly abide by relevant laws and regulations, operate legally, and safeguard the legitimate rights and interests of users.

IV. Agreements Regarding Product Sales

1. Product Price: The product prices published on the official website exclude customs duties, value-added tax, and shipping costs (unless otherwise specified). The final transaction price is subject to the price displayed by the system at the time of order settlement (including shipping costs, taxes, etc.).
2. Order Confirmation: After the user submits an order, the system will automatically generate an order number. We will verify the order information (such as inventory, shipping address, etc.) within one business day. The order is considered valid after verification. If the order cannot be valid due to insufficient inventory, invalid shipping address, or other reasons, we will notify the user via email, cancel the order, and refund the payment (if any).
3. Payment Method: Users can choose payment methods supported by the official website (such as credit card, PayPal, etc.). After payment, users should promptly confirm the payment status. If payment fails due to a payment platform malfunction, users should contact the payment platform or us immediately for assistance.
4. Product Quality: We promise that the men's clothing we sell meets relevant UK quality standards, and the materials and workmanship are consistent with the official description. If users find any quality problems after receiving the goods (such as damaged fabric, workmanship defects, etc.), they should contact us promptly according to the return and exchange policy.

V. Disclaimer

1. We are not liable for compensation for service disruptions, order delays, damaged or lost goods caused by force majeure (such as earthquakes, typhoons, war, logistics control, policy adjustments, etc.) or third-party service failures (such as payment platform or logistics company malfunctions), but we will promptly notify users and assist them in minimizing losses.
2. Losses caused by the user's own reasons (such as incorrect product selection, incorrect delivery address, no one to sign for the package, improper storage, etc.) shall be borne by the user, and we shall not be liable for any related losses.
3. Losses caused by the user's violation of these terms, relevant laws and regulations, or malicious operation shall be borne by the user, and we shall not be liable for any related losses, but we have the right to pursue the user's relevant liability.
4. Customs clearance fees (such as tariffs, VAT, etc.) involved in international shipping shall be borne by the user. We assume no responsibility for any customs clearance-related fees or liabilities.
5. We make reasonable efforts to review product information (such as images, dimensions, materials, etc.) on the official website. However, slight differences between product images and the actual product due to factors such as shooting light and monitor differences are normal and not considered product quality issues. We assume no responsibility for such differences.

VI. Dispute Resolution

1. The conclusion, performance, interpretation, and dispute resolution of these terms shall be governed by relevant UK laws and regulations.
2. Any dispute arising between you and us due to your use of our services or purchase of goods shall first be resolved through friendly negotiation. If negotiation fails, either party shall have the right to bring suit in a competent UK court.

VII. Other Terms

1. Matters not covered in these terms shall be handled in accordance with our published return and exchange policy, shipping policy, and other relevant rules and UK laws and regulations. If these terms are inconsistent with relevant rules, the relevant rules shall prevail.
2. You can view the latest version of these terms on our official website miirelleind.com. If you have any questions, please feel free to email partner@miirelleind.com for assistance, and we will answer your questions promptly.